What is cart Abandonment Reminders Campaigns ?
This campaign can be triggered when the user hasn't completed his purchase and has products in cart.

Why cart Abandonment Reminders Campaigns ?
Any circumstance for a transaction takes place is a perfect opportunity to send this kind of email. This helps is maintaining a rapport with the customers.

How to create a cart Abandonment Reminders Campaigns ?

  • Navigate to Campaigns tab from dashboard.
  • Click on "Create New Campaign" from the "Automated Messages" section. 

The target audience should contain the following conditions:

Match all customers whose order status is unpaid and the last ordered on is more than 2 days ago.

In the Campaign Settings:

  • Specify category(if any). 
  • Make sure to enable the abandoned cart check box. 
  • Only when the checkbox is clicked, the campaign mails will be sent multiple times for one email. 
  • Since it is an abandoned cart email, setting the start and end date is optional

In message section, draft the mail content.

Click "Save and set live".


To know more about working with the editor types, click here.


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